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Customer service : career success through customer loyalty

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

Customer service : career success through customer loyalty / Timm, Paul R.

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Cover image for The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Knapp, Duane E.

Format:

Books

Publication Date

2008

Excerpt:

make and keep the promise that guarantees success! / Knapp, Duane E.

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Effective customer care

Wellington, Patricia.

Format:

Books

Publication Date

2010

Excerpt:

Creating success.

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Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

Lewis, Mike, 1975-

Format:

Books

Publication Date

2013

Excerpt:

Success in business.

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The new relationship marketing : how to build a large, loyal, profitable network using the social Web

Smith, Mari, 1966-

Format:

Books

Publication Date

2011

Excerpt:

the new soft skills required for success on the social web, and to improve your own leadership and

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Please every customer : delivering stellar customer service across cultures

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches

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The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growth

Geehan, Sean, author.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html

Format:

Books

Publication Date

2011

Excerpt:

Deliver sustainable, predictable, and profitable growth-the ultimate measure of corporate success

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The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

Cordón, Carlos.

http://www.gbv.de/dms/zbw/564794457.pdf

Format:

Books

Publication Date

2008

Excerpt:

Success in business Case studies

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Customer care excellence : how to create an effective customer focus

Cook, Sarah, 1955-

Format:

Books

Publication Date

2008

Excerpt:

and motivating employees to deliver excellent service - ensuring success. It explains how to exceed

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10.

Connecting with your customers.

Harvard Business School.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html

Format:

Books

Publication Date

2006

Excerpt:

Success in business.

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11.

ProfitBrand : how to increase the profitability, accountability & sustainability of brands

Wreden, Nick.

ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html

Format:

Books

Publication Date

2005

Excerpt:

customer: learning customer value ; Satisfaction versus accountability: which metric for success ; Customer

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12.

Your client's story : know your clients and the rest will follow

West, Scott, 1959-

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005004959.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html

Format:

Books

Publication Date

2005

Excerpt:

featured are success stories of how the approach has revolutionized advisors' and planners' businesses, as

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