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1. 
Cover image for Customer service : career success through customer loyalty
Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
big "little thing") -- Use the telephone well for good service -- Use friendly web sites and
Available: Copies:
2. 
Cover image for Publish and prosper : blogging for your business
Publish and prosper : blogging for your business
by 
Byron, D. L.
Format: 
Books
Publication Date 
2006
Excerpt: 
Web sites -- Design.
Available: Copies:
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