by
Jordaan, Yolanda.
Format:
Books
Publication Date
2015
Excerpt:
Service marketing in perspective -- Value : from customer service to satisfaction and loyalty
by
Cheverton, Peter.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Format:
Books
Publication Date
2012
Excerpt:
value. Knowing the market, knowing your value ; Knowing the people, knowing your value -- Relationship
by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
with value -- Exceed customer expectations with information -- Exceed customer expectations with
by
Magee, David, 1965-
Format:
Books
Publication Date
2007
Excerpt:
-- Rid all that adds no value -- Improve quality by exposing the truth -- Raise the bar to unreachable
by
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:
Books
Publication Date
2007
Excerpt:
service? Good service is good selling -- Never underestimate the value of a sincere thank-you -- The
by
Glanz, Barbara A.
Format:
Books
Publication Date
2007
Excerpt:
-- Determine the lifetime value of a customer -- Remember the two levels of every interaction -- Don't take a
by
Jordaan, Yolanda.
Format:
Books
Publication Date
2004
Excerpt:
Service marketing : understanding the basics -- Value : from customer service to satisfaction and
by
Zemke, Ron.
Format:
Books
Publication Date
2003
Excerpt:
Selling. 24. Never Underestimate the Value of a Sincere Thank-You -- pt. 3. The Problem-Solving Side of
by
Vavra, Terry G.
Format:
Books
Publication Date
1995
Excerpt:
-Compiled Databases -- Ch. 3. The Value of a Customer Information File -- Ch. 4. Blueprinting Customer Contact
Format:
Books
Publication Date
1994
Excerpt:
Brian Quinn, Thomas L. Doorley and Penny C. Paquette -- Customer Intimacy and Other Value Disciplines
by
Manning, Anthony D.
Format:
Books
Publication Date
1989
Excerpt:
around here? -- Who is our customer? -- What value will we offer? -- The way to total improvement
Limit Search Results
Narrowed by: