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2. 
Cover image for Work motivation : history, theory, research, and practice
Work motivation : history, theory, research, and practice
by 
Latham, Gary P., 1945-
Table of contents only http://www.loc.gov/catdir/enhancements/fy0658/2006006357-t.html
Format: 
Books
Publication Date 
2007
Excerpt: 
traits : distal predictors of motivation -- Ch. 8. Values : trans-situational goals -- Ch. 9. Cognition
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3. 
Cover image for The loyalty advantage : essential steps to energize your company, your customers, your brand
The loyalty advantage : essential steps to energize your company, your customers, your brand
by 
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format: 
Books
Publication Date 
2005
Excerpt: 
focus and strategy through shared vision, values, and positioning -- Ch. 11. The third essential step
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