Leading the lean healthcare journey : driving culture change to increase value / Wellman, Joan

and quality assurance -- Strategic planning and change management in healthcare delivery -- Providing

Organizational Change -- Models of Organizational Change -- Forms of Health Organization Change -- Managing

change ; Response to change ; Leading the team through change ; Successful vs unsuccessful change

change, improving quality for the patient, and developing the culture of a healthcare organization / John

future -- Strategic planning and change management in healthcare delivery -- Providing managed healthcare

; Change management ; Making change happen -- Section 6: The leadership role of managers: Management and