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1. 
Cover image for Pervasive information architecture : designing cross-channel user experiences
Pervasive information architecture : designing cross-channel user experiences
Pervasive information architecture : designing cross-channel user experiences
by 
Resmini, Andrea.
Format: 
Books
Publication Date 
2011
Excerpt: 
-Model and shape information to adapt itself to users' needs, goals, and searching strategies --
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2. 
Cover image for Process innovation : reengineering work through information technology
Process innovation : reengineering work through information technology
Process innovation : reengineering work through information technology
by 
Davenport, Thomas H., 1954-
Table of contents http://www.gbv.de/dms/hbz/toc/ht006360035.pdf
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1163107&custom_att_2=simple_viewer
Format: 
Books
Publication Date 
1993
Excerpt: 
. Its goals are ambitious - companies embarking on process innovation often seek tenfold improvements in
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