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1. 
Cover image for Succeeding with technology : computer system concepts for your life
Succeeding with technology : computer system concepts for your life
by 
Baldauf, Ken.
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Ch. 3. Software solutions for personal and professional gain -- Ch. 4. The Internet and World Wide
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2. 
Cover image for IT systems management
IT systems management
by 
Schiesser, Rich.
Format: 
Books
Publication Date 
2010
Excerpt: 
-- Customer Service -- Ethics, Legislation, and Outsourcing -- Comparison to ITIL Processes -- Availability
Available: Copies:
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