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1. 
Cover image for IT systems management
IT systems management
by 
Schiesser, Rich.
Format: 
Books
Publication Date 
2010
Excerpt: 
-- Performance and Tuning -- Production Acceptance -- Change Management -- Problem Management -- Storage
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2. 
Cover image for Handbook on business information systems
Handbook on business information systems
by 
Gunasekaran, A.
Format: 
Books
Publication Date 
2010
Excerpt: 
Sani, Emanuele Ruffaldi and Massimo Bergamasco -- Determining key performance indicators: an analytical
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3. 
Cover image for Process innovation : reengineering work through information technology
Process innovation : reengineering work through information technology
by 
Davenport, Thomas H., 1954-
Table of contents http://www.gbv.de/dms/hbz/toc/ht006360035.pdf
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1163107&custom_att_2=simple_viewer
Format: 
Books
Publication Date 
1993
Excerpt: 
resource management - can dramatically improve business performance. In the demanding environment of the
Available: Copies:
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