Unit one: Achieving business success. Business driven technology -- Identifying competitive advantages -- Strategic initiatives for implementing competitive advantages -- Measuring the success of strategic initiatives -- Organizational structures that support strategic initiatives -- Unit two: Exploring business intelligence. Valuing and storing organizational information : databases -- Accessing organizational information : data warehouses -- Understanding big data and its impact on business -- Unit three: Streamlining business operations. Enabling the organization : decision making -- Extending the organization : supply chain management -- Building a customer-centric organization : customer relationship management -- Integrating the organization from end to end : enterprise resource planning -- Unit four: Building innovation. Creating innovative organizations -- Ebusiness -- Creating collaborative partnerships -- Integrating wireless technology in business -- Unit five: Transforming organizations. Developing software to streamline operations -- Methodologies for supporting agile organizations -- Managing organizational projects -- Business plug-ins. Business basics -- Business process -- Hardware and software -- MIS infrastructures -- Networks and telecommunications -- Information security -- Ethics -- Operations management -- Sustainable MIS infrastructures -- Business intelligence -- Global information systems -- Global trends -- Technology plug-ins. Personal productivity using IT -- Basic skills using Excel -- Problem solving using Excel -- Decision making using Excel -- Designing database applications -- Basic skills using Access -- Problem solving using Access -- Decision making using Access -- Designing web pages -- Creating web pages using HTML -- Creating Gantt charts with Excel and Microsoft project.