Solving problem solving : a potent force for effective management

Select an Action

Title:

Solving problem solving : a potent force for effective management

Author:

Flood, Robert L.

ISBN:

9780471955900

Personal Author:

Flood, Robert L.

Publication Information:

Physical Description:

xv, 409 pages : illustrations ; 24 cm

Contents:

1. Critical Success Factors for a New Problem Solving System -- 2. Overview of the Problem Solving System: TSI -- 3. Understanding Organisation for Problem Solving -- 'The Philosophy' -- 4. Key Principles for Problem Solving -- 'The Principles' -- 5. How to Problem Solve -- 'The Process' -- 6. What is Happening When You Problem Solve? -- 7. Pitfalls in Problem Solving and How to Avoid Them -- 8. Choosing and Using Consultants -- 9. How to Problem Solve -- 'The Methods' -- 10. Nine Cases Employing TSI, Written by Managers and Consultants -- 'An International Perspective' -- 11. Concluding Comments.

Subject Term:

Problem solving.

Management science.

Management science. (OCoLC)fst01007306

Problem solving. (OCoLC)fst01077890

Management. (DE-588)4037278-9

Problemlösen. (DE-588)4076358-4

Electronic Access:

Table of contents http://catdir.loc.gov/catdir/toc/onix02/95002364.html
Publisher description http://catdir.loc.gov/catdir/description/wiley037/95002364.html
Cover http://swbplus.bsz-bw.de/bsz075135167cov.htm

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:VCCT	1:GEN-BOOK	000025252	658.403 FLO	1	Searching... Unknown

Bound With These Titles

On Order

Summary

Flood introduces a dynamic new problem solving system called Total Systems Intervention (TSI). He provides a clear understanding of TSI in terms of its philosophy, principles and process, explaining what is happening when using this system and how to avoid the main pitfalls in problem solving with TSI. Describes the pros and cons of different catagories of consultants that may be used in the TSI procedure along with guidelines on selecting the right one. Features nine international case studies--each one appraising a diverse type of organisational problem solving using TSI.