-- Managing control systems, finances, and people -- Operations, quality, and productivity -- Glossary

-- Communication and Information Technology -- Controlling : -- Managing Control Systems, Finances, and People

-- Introduction -- Location -- Health and safety -- Quality of-working environment -- Scales of production and

-- Management : the problems of success -- Getting control of staff work -- Slimming management's midriff -- The

-procurement -- Purchasing, engineering and quality control -- Purchasing and supply chain management -- Getting organized

controlling process -- Basic elements of control -- Managing operations, quality, and productivity -- Manging

organizational structure -- Organizational control and culture -- Human resource management -- pt. 5. Managing