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1. 
Cover image for Negotiating success : tips and tools for building rapport and dissolving conflict while still getting what you want
by 
Hornickel, Jim, 1952-
Format: 
Books
Publication Date 
2014
Excerpt: 
Negotiating success : tips and tools for building rapport and dissolving conflict while still
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2. 
Cover image for The mind and heart of the negotiator
by 
Thompson, Leigh L.
Format: 
Books
Publication Date 
2009
Excerpt: 
-- Establishing trust and building a relationship -- Power, persuasion, and ethics -- Creativity and problem
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by 
Ertel, Danny, 1960-
Format: 
Books
Publication Date 
2007
Excerpt: 
-- Building an organization that does deals worth doing -- Bet-the-company deals -- Bread-and-butter deals.
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4. 
Cover image for Everyday negotiation : navigating the hidden agendas in bargaining
by 
Kolb, Deborah M.
Format: 
Books
Publication Date 
2003 2000
Excerpt: 
Connection: Building a Collaborative Relationship -- Ch. 4. Laying the Groundwork -- Ch. 5. Engaging Your
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