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1. 
Cover image for Implementing culture change in long-term care : benchmarks and strategies for management and practice
Implementing culture change in long-term care : benchmarks and strategies for management and practice
by 
Jurkowski, Elaine Theresa.
Format: 
Books
Publication Date 
2013
Excerpt: 
Benchmarking (Management)
Available: Copies:
2. 
Cover image for Process management excellence : the art of excelling in process management
Process management excellence : the art of excelling in process management
Process management excellence : the art of excelling in process management
by 
Harrington, H. J. (H. James)
Table of contents only http://www.loc.gov/catdir/toc/ecip062/2005030025.html
Format: 
Books
Publication Date 
2006
Excerpt: 
reengineering, (new process design, process innovation) -- Process benchmarking -- Comparing the three
Available: Copies:
3. 
Cover image for Competing in the information age : strategic alignment in practice
Competing in the information age : strategic alignment in practice
by 
Luftman, Jerry N.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0724/95009343-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0606/95009343-d.html
Format: 
Books
Publication Date 
1996
Excerpt: 
extended enterprise / Benchmarking IT strategic alignment / Business culture: the key to regaining
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