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2. 
Cover image for Program evaluation and performance measurement : an introduction to practice
by 
McDavid, James C.
Format: 
Books
Publication Date 
2013
Excerpt: 
for program evaluation and performance monitoring -- 5. Applying qualitative evaluation methods -- 6
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3. 
Cover image for Thought leadership : prompting businesses to think and learn
by 
Young, Laurie, 1955-
Format: 
Books
Publication Date 
2013
Excerpt: 
communication methods that have spread Thought Leadership -- Managing the creative content of Thought Leadership
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4. 
Cover image for Analytics for leaders : a performance measurement system for business success
by 
Fisher, N. I.
Format: 
Books
Publication Date 
2013
Excerpt: 
Business planning -- Statistical methods.
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5. 
Cover image for Growing the productivity of government services
by 
Dunleavy, Patrick.
Format: 
Books
Publication Date 
2013
Excerpt: 
services -- 7.Methods and quality issues in analysing complex and localized services -- 8.Hospital
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by 
Langley, Gerald J., 1950-
Format: 
Books
Publication Date 
2009
Excerpt: 
Appendix B: 1) Methods and Tools for Viewing Systems and Processes (p.410-416) -- 2) Methods and
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