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1. 
Cover image for Stop complainers and energy drainers : how to negotiate work drama to get more done
Stop complainers and energy drainers : how to negotiate work drama to get more done
by 
Swindling, Linda Byars, 1965-
Cover image http://catalogimages.wiley.com/images/db/jimages/9781118492963.jpg
Format: 
Books
Publication Date 
2013
Excerpt: 
Business communication.
Available: Copies:
2. 
Cover image for 101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges
101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges
by 
Falcone, Paul.
Format: 
Books
Publication Date 
2009
Excerpt: 
Personnel management.
Available: Copies:
3. 
Cover image for Dealing with difficult people
Dealing with difficult people
by 
Osborne, Christina.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html
Format: 
Books
Publication Date 
2002
Excerpt: 
Personnel management.
Available: Copies:
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