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37. 
Cover image for Quality : a corporate force : managing for excellence
Quality : a corporate force : managing for excellence
Quality : a corporate force : managing for excellence
by 
Aikens, C. Harold.
Table of contents http://www.loc.gov/catdir/toc/ecip0512/2005013503.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Quality : a corporate force : managing for excellence / Aikens, C. Harold.
Available: Copies:
38. 
Cover image for The management and control of quality
The management and control of quality
The management and control of quality
by 
Evans, James R. (James Robert), 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
The management and control of quality / Evans, James R. (James Robert), 1950-
Available: Copies:
39. 
Cover image for Customer first : a strategy for quality service
Customer first : a strategy for quality service
Customer first : a strategy for quality service
by 
Walker, Denis.
Table of contents http://www.gbv.de/dms/hbz/toc/ht004229383.PDF
Format: 
Books
Publication Date 
1990
Excerpt: 
Customer first : a strategy for quality service / Walker, Denis.
Available: Copies:
40. 
Cover image for Quality without tears : the art of hassle-free management
Quality without tears : the art of hassle-free management
Quality without tears : the art of hassle-free management
by 
Crosby, Philip B.
Table of contents http://catdir.loc.gov/catdir/toc/mh021/83026810.html
Format: 
Books
Publication Date 
1984
Excerpt: 
Quality without tears : the art of hassle-free management / Crosby, Philip B.
Available: Copies:
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