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13. 
Cover image for Selling and sales management
by 
Jobber, David, 1947-
Format: 
Books
Publication Date 
2009
Excerpt: 
/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780273720690 View this
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14. 
Cover image for How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent
by 
Anderson, Dave, 1961-
Format: 
Books
Publication Date 
2007
Excerpt: 
Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0613/2006014057.html">http://www
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15. 
Cover image for 201 super sales tips : field-tested strategies for painless prospecting, perfect presentations, and a quick close every time
by 
Gschwandtner, Gerhard.
Format: 
Books
Publication Date 
2006
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0668
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16. 
Cover image for Selling is everyone's business : what it takes to create a great salesperson
by 
Johnson, Steve, 1962-
Format: 
Books
Publication Date 
2006
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005031913.html">http://www
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17. 
Cover image for The great formula for creating maximum profit with minimal effort
by 
Joyner, Mark, 1968-
Format: 
Books
Publication Date 
2006
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005034028.html">http://www
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18. 
Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships
by 
Green, Charles H.
Format: 
Books
Publication Date 
2006
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0623
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19. 
Cover image for The solution-centric organization
by 
Eades, Keith M.
Format: 
Books
Publication Date 
2006
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0632
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20. 
Cover image for Never cold call again! Achieve sales greatness without cold calling
by 
Rumbauskas, Frank J., 1973-
Format: 
Books
Publication Date 
2006
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip061/2005027607.html">http://www
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21. 
Cover image for Questions that sell : the powerful process for discovering what your customer really wants
by 
Cherry, Paul.
Format: 
Books
Publication Date 
2006
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033216.html">http://www
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22. 
Cover image for The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success
by 
Sant, Tom.
Format: 
Books
Publication Date 
2006
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033827.html">http://www
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23. 
Cover image for What's keeping your customers up at night? : close more deals by selling to your client's pain
by 
Cody, Steven.
Format: 
Books
Publication Date 
2003
Excerpt: 
Publisher description <a href="http://www.loc.gov/catdir/description/mh031/2002154748.html">http
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by 
Page, Rick, 1947-
Format: 
Books
Publication Date 
2002
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/mh042/2003271799.html
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