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1. 
Cover image for Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
control -- Continual improvement methods with Six Sigma, Lean, Lean Six Sigma, and more -- Benchmarking
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2. 
Cover image for Assessing business excellence : a guide to self-assessment.
Assessing business excellence : a guide to self-assessment.
by 
Porter, L. J. Porter, Leslie J.
Format: 
Books
Publication Date 
1998
Excerpt: 
Benchmarking.
Available: Copies:
3. 
Cover image for Managing quality
Managing quality
by 
Dale, B. G.
Format: 
Books
Publication Date 
1994
Excerpt: 
control / B.G. Dale and P. Shaw. 22. Benchmarking: a strategic and tactical perspective / R. Cross and P
Available: Copies:
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