The essentials of the new workplace : a guide to the human impact of modern working practices

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Title:

Author:

Holman, David (David J.)

ISBN:

9780470022153

Publication Information:

New Jersey : John Wiley & Sons, c2005.

Physical Description:

xiii, 255 p. ; 25 cm.

General Note:

Rev. ed. of: The new workplace. 2003.

Contents:

Ch. 1. Introduction to the essentials of the new workplace / David Holman, Stephen Wood, Toby D. Wall and Ann Howard -- Ch. 2. Workers under lean manufacturing / Rick Delbridge -- Ch. 3. The human side of total quality management / Richard Cooney and Amrik Sohal -- Ch. 4. System integration in advanced manufacturing technology / Waldemar Karwowski and Bradley Chase -- Ch. 5. Supply-chain partnering / Maire Kerrin and Belen Icasati-Johanson -- Ch. 6. Team work / John Cordery -- Ch. 7. Call centres / David Holman -- Ch. 8. Knowledge management / Harry Scarbrough -- Ch. 9. Employee involvement : utilization, impacts, and future prospects / George S. Benson and Edward E. Lawler III -- Ch. 10. Managing virtual workers and virtual organisations / David Lamond and Kevin Daniels and Peter Standen -- Ch. 11. Organisational performance and manufacturing practices / Stephen Wood -- Ch. 12. Organisational performance in services / Rosemary Batt and Virginia Doellgast.

Subject Term:

Quality of work life.

Job satisfaction.

Psychology, Industrial.

Work environment.

Work design.

Human-machine systems.

Industrial relations.

Added Author:

Holman, David (David J.)

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015775279	331.2 H747E 2005	1	Searching... Unknown

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Summary

The original hardback edition of The New Workplace examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. It explored what these terms really mean and what effect they have in practice - especially their impact on productivity and performance and their social and psychological consequences. This paperback is a shorter, revised version of the original book. It will focus on working practices, especially technology orientated ones, which are the most relevant and innovative for consultants.