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1. 
Cover image for Principles for building resilience : sustaining ecosystem services in social-ecological systems
Principles for building resilience : sustaining ecosystem services in social-ecological systems
by 
Biggs, Reinette, 1979- editor.
Format: 
Books
Publication Date 
2015
Excerpt: 
Principles for building resilience : sustaining ecosystem services in social-ecological systems /
Available: Copies:
2. 
Cover image for Security management of next generation telecommunications networks and services
Security management of next generation telecommunications networks and services
by 
Jacobs, Stuart.
Format: 
Books
Publication Date 
2014
Excerpt: 
Security management of next generation telecommunications networks and services / Jacobs, Stuart.
Available: Copies:
3. 
Cover image for EPC and 4G packet networks : driving the mobile broadband revolution
EPC and 4G packet networks : driving the mobile broadband revolution
by 
Olsson, Magnus.
Format: 
Books
Publication Date 
2013
Excerpt: 
Additional Functions to Support SRVCC -- 11.7.IMS Centralized Services (ICS) -- 11.7.1.Service Centralization
Available: Copies:
4. 
Cover image for Introduction to marketing
Introduction to marketing
by 
McDaniel, Carl, Jr., 1941-
Format: 
Books
Publication Date 
2011
Excerpt: 
marketing -- Segmenting and targeting markets -- Decision support systems and marketing research -- Product
Available: Copies:
5. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
Computer industry -- Customer services -- Management.
Available: Copies:
6. 
Cover image for Understanding infection prevention and control
Understanding infection prevention and control
by 
Mehtar, Shaheen.
Format: 
Books
Publication Date 
2010
Excerpt: 
devices -- Risk management in infection prevention and control -- Hospital design -- Support services
Available: Copies:
7. 
Cover image for IT governance : a manager's guide to data security and ISO 27001/ISO 27002
IT governance : a manager's guide to data security and ISO 27001/ISO 27002
by 
Calder, Alan, 1957-
Format: 
Books
Publication Date 
2008
Excerpt: 
. Communications and operations management -- 13. Controls against malicious software (malware) and back-ups -- 14
Available: Copies:
8. 
Cover image for Service delivery
Service delivery
by 
Great Britain. Office of Government Commerce.
Format: 
Books
Publication Date 
2007 2001
Excerpt: 
Support services (Management)
Available: Copies:
9. 
Cover image for Service support.
Service support.
by 
Great Britain. Office of Government Commerce.
Format: 
Books
Publication Date 
2007 2000
Excerpt: 
Support services (Management)
Available: Copies:
10. 
Cover image for Service orientation : winning strategies and best practices
Service orientation : winning strategies and best practices
by 
Allen, Paul R.
Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Support services (Management)
Available: Copies:
11. 
Cover image for Introduction to marketing
Introduction to marketing
by 
Lamb, Charles W.
Inhaltsverzeichnis
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
Marketing -- Management.
Available: Copies:
12. 
Cover image for Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives
Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives
by 
Steinberg, Randy A.
Format: 
Books
Publication Date 
2006
Excerpt: 
Support services (Management)
Available: Copies:
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