Introduction to communication studies / Steinberg, Sheila, 1940- editor.

communication skills -- 4. Nonverbal communication skills -- 5. Listening to the customer -- 6. Customer service

Communication mosaics : an introduction to the field of communication / Wood, Julia T., author.

An introduction to intercultural communication : identities in a global community / Jandt, Fred

Experiencing intercultural communication : an introduction / Martin, Judith N.

Communication between cultures / Samovar, Larry A.

Communication for business / Tynan, Liz, author

Theories of human communication / Littlejohn, Stephen W.