Search Results for Customer services.

Relationship marketing and customer relationship management

Roberts-Lombard, Mornay, editor.

Format:

Books

Publication Date

2024

Excerpt:

Customer services -- Management.

Available: Copies:

Principles of marketing

Kotler, Philip, author.

Format:

Books

Publication Date

2024

Excerpt:

strategy: Creating value for target customers -- Products, services, and brands: Building customer value

Available: Copies:

Relationship marketing and customer relationship management

Roberts-Lombard, Mornay, editor.

Format:

Books

Publication Date

2018

Excerpt:

Customer services -- Management.

Available: Copies:

Information systems today : managing in the digital world.

Valacich, Joseph S., 1959- author.

Format:

Books

Publication Date

2018

Excerpt:

-- Managing the information systems infrastructure and services -- Enabling business-to-consumer electronic

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A guide to service desk concepts

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

Computer service industry -- Customer services.

Available: Copies:

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Crutcher, C. William, author.

Format:

Books

Publication Date

2014

Excerpt:

Managing service excellence : the ultimate guide to building and maintaining a customer-centric

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The call centre training handbook : a complete guide to learning & development in contact centres

Wilson, John P. (John Peter), 1955 August 11-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html

Format:

Books

Publication Date

2009

Excerpt:

Customer services -- Management.

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Managing service operations : design and implementation

Hollins, Bill.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html

Format:

Books

Publication Date

2006

Excerpt:

Managing service operations : design and implementation / Hollins, Bill.

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