7 Results Found
0000000IIE
1.
by
Johnston, Robert, 1953- author.
Format:
Books
Publication Date
2021
Excerpt:
Service operations management : improving service delivery / Johnston, Robert, 1953- author.
2.
by
George, Richard, 1968- author.
Format:
Books
Publication Date
2019
Excerpt:
quality through internal and relationship marketing -- 16. Learning outcomes -- 17. Event marketing -- 18
by
Engelbrecht, Alta, editor.
Format:
Books
Publication Date
2019
Excerpt:
-- CHAPTER 3: Developing cultural literacy through service learning in teacher education -- CHAPTER 4
4.
by
Knapp, Donna, author.
Format:
Books
Publication Date
2014
Excerpt:
Computer service industry -- Customer services.
5.
by
Grant, Kevin, 1968-
Format:
Books
Publication Date
2010
Excerpt:
) -- Case study: London Ambulance Service-from failure to success -- Conclusion -- Key learning points
6.
by
Wilson, John P. (John Peter), 1955 August 11-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Format:
Books
Publication Date
2009
Excerpt:
The call centre training handbook : a complete guide to learning & development in contact centres /
7.
by
Hollins, Bill.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Format:
Books
Publication Date
2006
Excerpt:
Managing service operations : design and implementation / Hollins, Bill.
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