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1. 
Cover image for Emotion marketing : the Hallmark way of winning customers for life
Emotion marketing : the Hallmark way of winning customers for life
Emotion marketing : the Hallmark way of winning customers for life
by 
Robinette, Scott.
Contributor biographical information http://www.loc.gov/catdir/bios/mh041/00065374.html
Publisher description http://www.loc.gov/catdir/description/mh021/00065374.html
Table of contents http://www.loc.gov/catdir/toc/mh021/00065374.html
Format: 
Books
Publication Date 
2001
Excerpt: 
Emotion marketing : the Hallmark way of winning customers for life / Robinette, Scott.
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2. 
Cover image for Customer behavior : consumer behavior & beyond
Customer behavior : consumer behavior & beyond
Customer behavior : consumer behavior & beyond
by 
Sheth, Jagdish N.
Format: 
Books
Publication Date 
1999
Excerpt: 
, emotions, and psychographics -- Customer attitudes: cognitive and affective -- Market differentiation and
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