Effective crisis communication : moving from crisis to opportunity / Ulmer, Robert R., 1969- author.

Brand management : co-creating meaningful brands / Beverland, Michael, author.

Communication in management.

Crisis management.

-- Mentoring -- Managing Conflict -- The Psychological Contract -- Conflict Management Styles -- Collaborating

Reputation management : the key to successful public relations and corporate communication /

Communication in management.

Communication in management.

communication -- Stakeholder and reputation management -- Public relations and marketing -- Public relations and

, crisis and change management -- From business plan to action plan -- Starting up a business

, crisis and change management -- Transforming a business plan into an action plan -- Setting up and

Communication in management.

-- Reputation management -- Crisis management : public relations centre stage -- Corporate social responsibility

business -- pt. C. The broader context -- Issues and crisis management -- Ethics, legalities, and corporate

transport providers, decision-makers, managers and tourists face in the use, operation and management of

and strategic management / Frances Westley and Henry Mintzberg -- Charisma under crisis : Presidential