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1. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
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Books
Publication Date 
2014
Excerpt: 
and Mouse -- Telephone and Headset -- Lighting -- Good Work Habits for Analysts -- Create a Beginning
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2. 
Cover image for Autodesk 3ds Max 2015 : essentials
Autodesk 3ds Max 2015 : essentials
by 
Derakhshani, Randi, author.
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Format: 
Books
Publication Date 
2014
Excerpt: 
-- Introduction to lighting: interior lighting -- 3ds Max rendering -- mental ray -- Appendix. Autodesk 3ds Max
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