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1. 
Cover image for The must-have customer : 7 steps to winning the customer you haven't got
The must-have customer : 7 steps to winning the customer you haven't got
The must-have customer : 7 steps to winning the customer you haven't got
by 
Gordman, Robert.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
The must-have customer : 7 steps to winning the customer you haven't got / Gordman, Robert.
Available: Copies:
3. 
Cover image for The information professional's guide to quantitative research : a practical handbook
The information professional's guide to quantitative research : a practical handbook
The information professional's guide to quantitative research : a practical handbook
by 
Clayton, Peter (Peter Robert)
Format: 
Books
Publication Date 
2003
Excerpt: 
Gorman, G. E. (Gary Eugene), 1944-
Available: Copies:
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