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1. 
Cover image for Managing talent retention : an ROI approach
Managing talent retention : an ROI approach
by 
Phillips, Jack J., 1945-
Format: 
Electronic Resources
Publication Date 
2009
Excerpt: 
processes -- 10. Build motivation and commitment -- 11. Match solutions to needs -- 12. Forecast ROI of
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2. 
Cover image for Consumer behavior : building marketing strategy
Consumer behavior : building marketing strategy
by 
Hawkins, Del I.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-d.html
Format: 
Electronic Resources
Publication Date 
2007
Excerpt: 
, and Customer Commitment -- Organizational Buyer Behavior -- Marketing Regulation and Consumer Behavior.
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