29 Results Found
00000000000000000000000000000IIE
by
Roberts-Lombard, Mornay, editor.
Format:
Books
Publication Date
2024
Excerpt:
Customer services -- Management.
by
Cant, M. C. (Michael Colin), 1957- editor.
Format:
Books
Publication Date
2024
Excerpt:
communication management -- Digital marketing -- Customer value and retention -- People, processes and physical
3.
by
Kotler, Philip, author.
Format:
Books
Publication Date
2024
Excerpt:
strategy: Creating value for target customers -- Products, services, and brands: Building customer value
4.
by
Kotler, Philip, author.
Format:
Books
Publication Date
2021
Excerpt:
-Driven Strategy and Mix -- 7. Customer Value-Driven Marketing Strategy: Creating Value for Target Customers -- 8
5.
by
Paul, Debra, editor.
Format:
Books
Publication Date
2020
Excerpt:
stakeholders, improving processes and defining requirements. New topics in this edition include the service
6.
by
Chopra, Sunil, 1960-
Format:
Books
Publication Date
2016
Excerpt:
Customer services -- Management.
7.
by
Knapp, Donna, author.
Format:
Books
Publication Date
2014
Excerpt:
Computer service industry -- Customer services.
by
Cant, M. C. (Michael Colin), 1957-
Format:
Books
Publication Date
2014
Excerpt:
Customer service / Cant, M. C. (Michael Colin), 1957-
9.
by
Chopra, Sunil, 1960-
Format:
Books
Publication Date
2013 2012
Excerpt:
Customer services -- Management.
10.
by
Cheverton, Peter.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Format:
Books
Publication Date
2012
Excerpt:
Customer services.
11.
by
Knapp, Donna.
Format:
Books
Publication Date
2011
Excerpt:
A guide to customer service skills for the help desk professional / Knapp, Donna.
12.
by
Knapp, Donna.
Format:
Books
Publication Date
2010
Excerpt:
Computer industry -- Customer services -- Management.
13.
by
Morrison, Alastair M.
Format:
Books
Publication Date
2010
Excerpt:
Food service -- Marketing.
14.
by
Kotler, Philip.
Format:
Books
Publication Date
2010
Excerpt:
, services and brands : building customer value -- New-product development and product life-cycle strategies
15.
by
Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Format:
Books
Publication Date
2008
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
16.
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format:
Books
Publication Date
2006
Excerpt:
Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction
17.
by
Cravens, David W.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html
Format:
Books
Publication Date
2006
Excerpt:
includes customer service, technology, customer relationships, pricing, and the global economy." "The cases
18.
by
Kotler, Philip.
Format:
Books
Publication Date
2006
Excerpt:
right relationships with the right customers -- Product, services, and branding strategy -- New
19.
by
Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html
Format:
Electronic Resources
Publication Date
2004
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
20.
by
Kotler, Philip.
Format:
Books
Publication Date
2004
Excerpt:
: partnering to build customer relationships -- Marketing in the digital age : making new customer connections
21.
by
Hutt, Michael D.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Format:
Books
Publication Date
2004
Excerpt:
. Managing services for business markets. -- 14. Managing business marketing channels. -- 15. Pricing
22.
by
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format:
Books
Publication Date
2002
Excerpt:
Food service -- Marketing.
23.
by
Perreault, William D., Jr.
Format:
Books
Publication Date
2002
Excerpt:
customer service and logistics -- Retailers, wholesalers, and their strategy planning -- Promotion
by
Kotler, Philip.
Format:
Electronic Resources
Publication Date
2001
Excerpt:
, targeting, and positioning for competitive advantage -- Developing the marketing mix. Product and services
25.
by
Richardson, Paul, 1962-
Table of contents http://catdir.loc.gov/catdir/toc/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Format:
Books
Publication Date
2001
Excerpt:
brand image, enhance customer relations, and create entirely new distribution channels for products and
26.
by
Deitel, Harvey M., 1945-
Format:
Books
Publication Date
2001
Excerpt:
Models Getting a Loan Online Recruiting on the Web Online News Services Online Travel Services Online
by
Els, Lien.
Format:
Books
Publication Date
2000
Excerpt:
Customer services -- Management.
28.
by
Perreault, William D.
Format:
Books
Publication Date
1996
Excerpt:
customers and their buying behavior -- Elements of product planning for goods and services -- Product
29.
by
Walker, Denis.
Table of contents http://www.gbv.de/dms/hbz/toc/ht004229383.PDF
Format:
Books
Publication Date
1990
Excerpt:
Customer first : a strategy for quality service / Walker, Denis.