25 Results Found
0000000000000000000000000IIE
by
Roberts-Lombard, Mornay, editor.
Format:
Books
Publication Date
2024
Excerpt:
Customer services -- Management.
by
Cant, M. C. (Michael Colin), 1957- editor.
Format:
Books
Publication Date
2024
Excerpt:
communication management -- Digital marketing -- Customer value and retention -- People, processes and physical
3.
by
Kotler, Philip, author.
Format:
Books
Publication Date
2024
Excerpt:
strategy: Creating value for target customers -- Products, services, and brands: Building customer value
4.
by
Kotler, Philip, author.
Format:
Books
Publication Date
2021
Excerpt:
-Driven Strategy and Mix -- 7. Customer Value-Driven Marketing Strategy: Creating Value for Target Customers -- 8
5.
by
Paul, Debra, editor.
Format:
Books
Publication Date
2020
Excerpt:
stakeholders, improving processes and defining requirements. New topics in this edition include the service
by
Roberts-Lombard, Mornay, editor.
Format:
Books
Publication Date
2018
Excerpt:
Customer services -- Management.
7.
by
Chopra, Sunil, 1960-
Format:
Books
Publication Date
2016
Excerpt:
Customer services -- Management.
8.
by
Knapp, Donna, author.
Format:
Books
Publication Date
2014
Excerpt:
Computer service industry -- Customer services.
by
Cant, M. C. (Michael Colin), 1957-
Format:
Books
Publication Date
2014
Excerpt:
Customer service / Cant, M. C. (Michael Colin), 1957-
10.
by
Chopra, Sunil, 1960-
Format:
Books
Publication Date
2013 2012
Excerpt:
Customer services -- Management.
11.
by
Looy, Bart van.
Format:
Books
Publication Date
2013 2011
Excerpt:
Service management : an integrated approach / Looy, Bart van.
12.
by
Cheverton, Peter.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Format:
Books
Publication Date
2012
Excerpt:
Customer services.
13.
by
Knapp, Donna.
Format:
Books
Publication Date
2011
Excerpt:
A guide to customer service skills for the help desk professional / Knapp, Donna.
14.
by
Knapp, Donna.
Format:
Books
Publication Date
2010
Excerpt:
Computer industry -- Customer services -- Management.
15.
by
Morrison, Alastair M.
Format:
Books
Publication Date
2010
Excerpt:
Food service -- Marketing.
16.
by
Kotler, Philip.
Format:
Books
Publication Date
2010
Excerpt:
, services and brands : building customer value -- New-product development and product life-cycle strategies
17.
by
Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Format:
Books
Publication Date
2008
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
18.
by
Kotler, Philip.
Format:
Books
Publication Date
2004
Excerpt:
: partnering to build customer relationships -- Marketing in the digital age : making new customer connections
19.
by
Brink, A. (Annekie)
Format:
Books
Publication Date
2004
Excerpt:
Customer relationship management & customer service / Brink, A. (Annekie)
20.
by
Hutt, Michael D.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Format:
Books
Publication Date
2004
Excerpt:
. Managing services for business markets. -- 14. Managing business marketing channels. -- 15. Pricing
21.
by
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format:
Books
Publication Date
2002
Excerpt:
Food service -- Marketing.
22.
by
Lovelock, Christopher H.
Format:
Books
Publication Date
2002
Excerpt:
Principles of service marketing and management / Lovelock, Christopher H.
23.
by
Perreault, William D., Jr.
Format:
Books
Publication Date
2002
Excerpt:
customer service and logistics -- Retailers, wholesalers, and their strategy planning -- Promotion
24.
by
Richardson, Paul, 1962-
Table of contents http://catdir.loc.gov/catdir/toc/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Format:
Books
Publication Date
2001
Excerpt:
brand image, enhance customer relations, and create entirely new distribution channels for products and
by
Els, Lien.
Format:
Books
Publication Date
2000
Excerpt:
Customer services -- Management.
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