by
Fielding, M. L. (Michael L.), author.
Format:
Books
Publication Date
2014
Excerpt:
-- Good customer relations and telephone etiquette -- Mass communication.
by
Kotler, Philip (Philip J.), 1931-
Format:
Books
Publication Date
2014 2013
Excerpt:
Customer Value -- 2. Company and Marketing Strategy: Partnering to Build Customer Relationships -- Part II
by
Berndt, Adele.
Format:
Books
Publication Date
2012
Excerpt:
Customer relations -- Management.
by
Gillis, Tamara L.
Inhaltsverzeichnis Inhaltsverzeichnis
Format:
Books
Publication Date
2011
Excerpt:
relations, marketing, and leadership / Gillis, Tamara L.
by
Morrison, Alastair M.
Format:
Books
Publication Date
2010
Excerpt:
Travel Marketing Systems -- 4. Customer Behavior -- 5. Analyzing Marketing Opportunities -- 6. Marketing
by
Kotler, Philip.
Format:
Books
Publication Date
2010
Excerpt:
buyer behavior -- Customer-driven marketing strategy : creating value for target customers -- Products
by
Kotler, Philip.
Format:
Books
Publication Date
2010
Excerpt:
products : public relations and sales promotion -- Professional sales -- Direct and online marketing
by
Johnston, Mark W.
Format:
Books
Publication Date
2010
Excerpt:
Customer relations.
by
Kotler, Philip.
Format:
Books
Publication Date
2009
Excerpt:
customers -- Creating customer value, satisfation, and loyalty -- Analyzing consumer & business markets
by
Ouwersloot, Hans.
Format:
Books
Publication Date
2008
Excerpt:
-- Personal selling -- Direct marketing and customer service: the dialogue builder -- Social, ethical and
by
Cook, Sarah, 1955-
Format:
Books
Publication Date
2008
Excerpt:
Customer care excellence : how to create an effective customer focus / Cook, Sarah, 1955-
by
Brink, A. (Annekie)
Format:
Books
Publication Date
2008
Excerpt:
Customer relations -- South Africa.
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format:
Books
Publication Date
2006
Excerpt:
Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction
by
Schenck, Barbara Findlay.
Table of contents http://catdir.loc.gov/catdir/toc/fy054/2004117340.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0620/2004117340-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0620/2004117340-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0620/2004117340-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0620/2004117340-d.html
Format:
Books
Publication Date
2005
Excerpt:
sale -- 18. Enhancing customer service -- 19. Fortifying customer relationships -- pt. VI. The part of
by
Kotler, Philip.
Format:
Books
Publication Date
2004
Excerpt:
: partnering to build customer relationships -- Marketing in the digital age : making new customer connections
by
Brink, A. (Annekie)
Format:
Books
Publication Date
2004
Excerpt:
Customer relationship management & customer service / Brink, A. (Annekie)
by
Czinkota, Michael R.
Format:
Books
Publication Date
2004
Excerpt:
-- Customer service online:the HP Designjet -- The F-18 Hornet offset -- Kadimi Group of Companies (India
by
Kotler, Philip.
Format:
Books
Publication Date
2003 2002
Excerpt:
: communication and promotion policy and advertising -- Promoting products: public relations and sales promotion
by
Fitz-enz, Jac.
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=734587
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2001056212.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2001056212.html
Format:
Books
Publication Date
2002
Excerpt:
-- Keeping Management (Your Customer) Satisfied with the Hiring Process -- How to Measure Compensation and
by
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format:
Books
Publication Date
2002
Excerpt:
-- Hospitality and Travel Marketing System -- Planning: Research and Analysis -- Customer Behavior -- Analyzing
by
Richardson, Paul, 1962-
Table of contents http://catdir.loc.gov/catdir/toc/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Format:
Books
Publication Date
2001
Excerpt:
brand image, enhance customer relations, and create entirely new distribution channels for products and
by
Kotler, Philip.
Format:
Electronic Resources
Publication Date
2001
Excerpt:
promotion, and public relations -- Personal selling and sales management -- Direct and online marketing: the
by
Els, Lien.
Format:
Books
Publication Date
2000
Excerpt:
Customer relations.
by
Kotler, Philip.
Format:
Books
Publication Date
1999
Excerpt:
. Building customer loyalty through quality. -- 12. Pricing products : pricing considerations, approaches