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1. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Remote Monitoring Systems -- Self-Healing Systems -- Software Distribution Systems -- Service Desk
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2. 
Cover image for Social psychology.
by 
Baron, Robert A., author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Aggression : its nature, causes, and control -- Groups and individuals : the consequences of belonging
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3. 
Cover image for Sport psychology : an introduction
by 
LeUnes, Arnold D.
Format: 
Books
Publication Date 
2002
Excerpt: 
Need Achievement. -- 10. Motivation: Locus of Control and Self-Theory. -- 11. Social Psychology of
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4. 
Cover image for Understanding psychological preparation for sport : theory and practice of elite performers
by 
Hardy, Lew.
Format: 
Books
Publication Date 
1996
Excerpt: 
-confidence -- Motivation -- Arousal and activation -- Stress and anxiety -- Concentration and attention control -- Coping
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