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1. 
Cover image for Fundamentals of selling : customers for life through service
Fundamentals of selling : customers for life through service
by 
Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-d.html
Format: 
Books
Publication Date 
2014
Excerpt: 
presentation strategically ; 11. Elements of a great sales presentation ; 12. Welcome your prospect
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2. 
Cover image for Between ourselves : an introduction to interpersonal communication
Between ourselves : an introduction to interpersonal communication
by 
Burton, Graeme.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0635/95017542-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1004/95017542-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1004/95017542-d.html
Format: 
Books
Publication Date 
1995
Excerpt: 
presentation -- Persona -- Performance -- Staging -- Teams -- Roles -- Personal style -- Presentation skills
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