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1. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Remote Monitoring Systems -- Self-Healing Systems -- Software Distribution Systems -- Service Desk
Available: Copies:
2. 
Cover image for Social psychology.
Social psychology.
by 
Baron, Robert A., author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Aggression : its nature, causes, and control -- Groups and individuals : the consequences of belonging
Available: Copies:
3. 
Cover image for Social psychology
Social psychology
by 
Baron, Robert A.
Format: 
Books
Publication Date 
2008
Excerpt: 
nature, causes, and control -- Groups and individuals: the consequences of belonging -- Social psychology
Available: Copies: