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Print
by 
Landsberg, Calvin.
Format: 
Manuscript
Publication Date 
2016
Excerpt: 
The relationship between service qualities and customer loyalty on aa e-commerce website amongst
Available: Copies:
by 
Hughes, Sarah-Jane.
Format: 
Manuscript
Publication Date 
2015
Excerpt: 
Loyalty vs deception : the truth behind 'organic' and 'free-range' brand labels / Hughes, Sarah
Available: Copies:
by 
Neil, Hannah Jade.
Format: 
Manuscript
Publication Date 
2014
Excerpt: 
Food labelling in South Africa : the effects of consumer understanding on consumer loyalty towards
Available: Copies:
10. 
Cover image for Scoring points : how Tesco continues to win customer loyalty
by 
Humby, Clive.
Format: 
Books
Publication Date 
2008 2007
Excerpt: 
Scoring points : how Tesco continues to win customer loyalty / Humby, Clive.
Available: Copies:
by 
Kall, Jacek VerfasserIn.
Format: 
Books
Publication Date 
2022
Excerpt: 
brand awareness, consideration and purchase, to customer loyalty and brand advocacy, and finally an
Available: Copies:
12. 
Cover image for Make your brand matter : experience-driven solutions to capture customers and keep them loyal
by 
Soechtig, Steven G., author.
Format: 
Books
Publication Date 
2022
Excerpt: 
Customer loyalty.
Available: Copies:
13. 
Cover image for Strategic brand management
by 
Elliott, Richard H., author.
Format: 
Books
Publication Date 
2018
Excerpt: 
strategies they employ to compete for consumer loyalty.Written by international experts in the field, the
Available: Copies:
14. 
Cover image for Marketing management
by 
Kotler, Philip, author.
Format: 
Books
Publication Date 
2016
Excerpt: 
information and forecasting demand -- Conducting marketing research -- Creating long-term loyalty
Available: Copies:
15. 
Cover image for Social media explained : untangling the world's most misunderstood business trend
by 
Schaefer, Mark W.
Format: 
Books
Publication Date 
2014
Excerpt: 
need to know about social media marketing: Humans buy from humans -- Small interactions lead to loyalty
Available: Copies:
16. 
Cover image for Consumer behaviour
by 
Parumasur, Sanjana Brijball, editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
. Household decision-making -- Chapter 14. Organisational buying behaviour -- Chapter 15. Consumer loyalty
Available: Copies:
17. 
Cover image for Fashion Branding and Consumer Behaviors : Scientific Models
by 
Choi, Tsan-Ming, editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
communicating brand identity and enhancing brand loyalty. Along the way, these studies raise important questions
Available: Copies:
18. 
Cover image for Throwing sheep in the boardroom : how online social networking will transform your life, work and world
by 
Fraser, Matthew, 1958-
Format: 
Books
Publication Date 
2008
Excerpt: 
-- 3 It's a small world: exit, voice and loyalty -- 4 We Googled you: the privacy paradox -- 5 Virtual
Available: Copies:
19. 
Cover image for Consumer behaviour
by 
Cant, M. C. (Michael Colin), 1957-
Format: 
Books
Publication Date 
2006
Excerpt: 
buying behaviour -- Consumer loyalty -- Building relationships with customers -- E-commerce and its value
Available: Copies:
21. 
Cover image for ProfitBrand : how to increase the profitability, accountability & sustainability of brands
by 
Wreden, Nick.
Format: 
Books
Publication Date 
2005
Excerpt: 
; Keeping the faith: making loyalty programmes work ; Future of loyalty programmes: trends with the most
Available: Copies:
24. 
Cover image for The business of brands
by 
Miller, Jon, 1971-
Format: 
Books
Publication Date 
2004
Excerpt: 
have more loyalty -- Strong brands are a store of trust -- Strong brands can stimulate innovation
Available: Copies:
25. 
Cover image for Principles of service marketing and management
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
2002
Excerpt: 
in Service Environments -- ch. 5. Relationship Marketing and Customer Loyalty -- ch. 6. Complaint
Available: Copies:
26. 
Cover image for Customer behavior : consumer behavior & beyond
by 
Sheth, Jagdish N.
Format: 
Books
Publication Date 
1999
Excerpt: 
-- Intermediary customer decisisonmaking -- Customer loyalty to products and stores -- Relationship-based buying
Available: Copies:
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