primer on the current state of professional knowledge related to psychological tele-assessment, ranging

a solid foundation on which inexperienced researchers can build their research knowledge and skills

and Request Fulfillment -- Knowledge Management Process -- Change Management Process -- Service Asset

each chapter ensure mastery. While the book assumes no prior programming knowledge, coverage extends

about their new knowledge and apply their skills in any situation"--

-- Evolution of the knowledge economy -- What is knowledge management? -- Knowledge management models

within an organisation -- Information systems -- Information and knowledge management