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1. 
Cover image for Multiliteracies in education : South African perspectives
Multiliteracies in education : South African perspectives
Multiliteracies in education : South African perspectives
by 
Engelbrecht, Alta, editor.
Format: 
Books
Publication Date 
2019
Excerpt: 
design: a practical approach to exploring multiliteracy -- CHAPTER 9: Linking multiple intelligence and
Available: Copies:
2. 
Cover image for The call centre training handbook : a complete guide to learning & development in contact centres
The call centre training handbook : a complete guide to learning & development in contact centres
by 
Wilson, John P. (John Peter), 1955 August 11-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Format: 
Books
Publication Date 
2009
Excerpt: 
Customer services -- Management.
Available: Copies:
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