Summary

For undergraduate/graduate-level courses in Business Communication.

Designed to help students improve their ability to write and speak with confidence in the world of work, this text focuses on the practicalities of contemporary business communication giving useful, concrete advice that students can apply immediately. Shorter than most other business communication texts, it eliminates unnecessary theoretical matters and gets right to the core of real, on-the-job communication, drawing from the author's many years of experience working with business and government. Very easy to read.