Summary

Strategies, techniques, and practical applications of both classic and current management principles in health care are described in this resource for health care supervisors and students. This fifth edition includes new chapter-opening cases that prompt readers to gather specific information as the chapter progresses. There is expanded material on managed care, coaching, motivation, ethical standards, team building, and sexual harassment. McConnell is retired from a career in health care human resource management and now works as a management and human resources consultant. Annotation c. Book News, Inc., Portland, OR (booknews.com)