Harvard business review on communicating effectively.

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Title:

ISBN:

9781422162514

Publication Information:

Boston, Mass. : Harvard Business Review Press, c2011.

Physical Description:

239 p. : ill. ; 21 cm.

Series:

Harvard business review paperback series

Harvard business review paperback series.

Contents:

Machine generated contents note: Change the Way You Persuade / Robert B. Miller -- Harnessing the Science of Persuasion / Robert B. Cialdini -- The Power of Talk: Who Gets Heard and Why / Deborah Tannen -- The Necessary Art of Persuasion / Jay A. Conger -- Is Silence Killing Your Company? / Stephanie Williams -- How to Become an Authentic Speaker / Nick Morgan -- Telling Tales / Stephen Denning -- How to Pitch a Brilliant Idea / Kimberly D. Elsbach -- The Five Messages Leaders Must Manage / John Hamm -- Taking the Stress Out of Stressful Conversations / Holly Weeks.

Subject Term:

Business communication.

Communication in management.

Interpersonal communication.

Added Uniform Title:

Harvard business review.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168025526662	658.45 H339 2011	1	Searching... Unknown

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Summary

Customize your delivery for maximum persuasive power.

If you need the best practices and ideas for communicating effectively--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place.

This collection of HBR articles will help you:

- Pitch your brilliant idea successfully

- Connect with your audience

- Establish credibility

- Inspire others to realize your vision

- Adapt to your listeners' decision-making styles

- Frame goals around common interests

- Build consensus and win concessions

- Neutralize stressful conversations