Title:
Supply chain management : a balanced approach
Author:
Wisner, Joel D.
ISBN:
9781111532642
Personal Author:
Edition:
3rd ed.
Publication Information:
[Mason, Ohio] : South-Western/Cengage Learning, c2012.
Physical Description:
xviii, 574 p. : ill. ; 26 cm.
General Note:
Previous ed.: 2009.
Includes Internet access.
"International edition"-Cover.
Contents:
Supply Chain Management: An Overview -- Introduction to Supply Chain Management -- Purchasing Issues in Supply Chain Management -- Purchasing Management -- Supplier Relationship Management -- Strategic Sourcing for Successful Supply Chain Management -- Operations Issues in Supply Chain Management -- Collaborative Planning, Forecasting, and Replenishment -- Enterprise Resource Palnning Systems -- Inventory Management -- Process Management: Lean Production and Six Sigma Quality Issues in Supply Chain Management -- Distribution Issues in Supply Chain Managemen -- Logistics Management -- Customer Relationship Management -- Location Decisions -- Service Response Logistics -- Sustaining Competitive Advantage -- Process Integration -- Performance Measurement