Cover image for Introduction to marketing : a South African perspective
Introduction to marketing : a South African perspective
Title:
Introduction to marketing : a South African perspective
Author:
Cunningham, Nicole.
ISBN:
9780627035999
Edition:
First edition.
Physical Description:
xxx, 520 pages : illustrations ; 25 cm
Contents:
1. Introduction to marketing -- 2. The marketing environment -- 3. Analysing the competitive situation -- 4. Consumer behaviour and consumer decision making -- 5. Introduction to marketing research -- 6. Segmentation, targeting and positioning -- 7. Developing products -- 8. Product decisions -- 9. Services marketing -- 10. Marketing channels -- 11. Introduction to retailing -- 12. Pricing decisions -- 13. Promotions in the marketing mix -- 14. Advertising, public relations and sales promotion -- 15. Branding decisions -- 16. Digital media marketing -- 17. Integrated marketing communication -- 18. Business marketing -- 19. Marketing metrics -- 20. International marketing -- 21. Ethical considerations.
Abstract:
“What is marketing? Many people assume marketing is just advertising or selling products and services to people. Marketing is, however, much more complex than this. It involves foreseeing customers’ needs and satisfying those needs better than competitors do. Introduction to marketing covers the core marketing management functions that are vital to the success of any business. Introduction to marketing addresses concepts such as consumer behaviour, marketing research, segmentation, targeting and positioning. It also focuses on contemporary marketing topics such as marketing metrics, international marketing, business-to-business (B2B) marketing versus business-to-consumer (B2C) marketing, and ethical considerations.”--Publisher’s description.
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