Cover image for The one minute apology : a powerful way to make things better
Title:
The one minute apology : a powerful way to make things better
Author:
Blanchard, Kenneth H.
ISBN:
9780007160068

9780007159239
Personal Author:
Publication Information:
London : HarperCollinsEntertainment, 2004.
Physical Description:
128 pages ; 20 cm
General Note:
Originally published: London: HarperCollinsEntertainment, 2003.
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