-- Recommendation Letters -- Thank-You Letters -- Memos -- Proposals and Reports -- Planning Documents -- Press

Clients -- The sales promotion letter -- The circular -- Reply to a letter of enquiry -- Reply to a letter

Introduction -- Learning to love language -- Writing business letters -- Researching and writing

your best message together -- E-mail : your everyday chance to build a professional image -- Letters

. Letters, e-mails and text messages -- 9. Reports, briefing papers and summaries -- 10. Advertisements

. Includes formats for letters, e-mails and proposals, as well as pointers on handling unique and often

Foundations of business communication -- The writing process -- Letters, memos, e-mail, and other

Letter writing.

, Evaluate -- Unit Three. Business Correspondence: 8. Routine e-mail messages and memos; 9. Routine letters

-mail -- Writing for the web -- Preparing a resume and cover letter -- Documenting your sources -- pt. II. Speaking

-- Writing letters, memos, e-mail, and other brief messages -- Preparing reports and oral presentations

Lettres d'informations.

Letters -- The Job Interview -- Appendix A: A Formal Case: Accounting Procedures at Champion Marketing

three: Letters, Memos, and E-mail message -- Unit Four: Polishing your writing -- Unit Five

Communication at work -- Business letters -- Memos -- Using the telephone and note-taking -- Fax

. Concise business communication -- 9. Business letters -- 10. Meeting correspondence -- 11. Reports -- 12

Effective study skills: the key to success -- Communication theory -- Writing style: Memos, letters

Business communication basics -- Business letters and memos -- Business reports -- Oral