Business communication essentials : fundamental skills for the mobile-digital-social workplace /

-opening vignettes, figures, and communication cases that expose students to professional use of social media and

Communication Skills? -- Defining Communication And Communication Theory -- Common Elements Of Communication

Persuasion IQ : the 10 skills you need to get exactly what you want / Mortensen, Kurt W.

The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner /

Success with English language and communication skills / Viviers, D.