Title:
Workplace communication : promoting workplace wellbeing and interpersonal relationships in multicultural contexts
Author:
Crossman, Joanna, author.
ISBN:
9780367332662
9780367332679
Personal Author:
Physical Description:
xiii, 290 pages : 25 cm
Contents:
Communication, principles and concepts in workplace contexts -- The nature and study of communication and language -- Interpersonal communication -- Organisational communication -- Wellbeing in workplace contexts -- Diversity, inclusion & belonging -- Culture and intercultural communication -- Gender and communication -- Intergenerational communication -- Spiritual diversity -- Communication contexts and applications -- Negotiating and managing conflict -- Working in groups -- Developing others for growth -- Ethical approaches to organisational issues, communication and relationships --
Abstract:
"Workplace Communication highlights how we can build interpersonal relationships through effective communication and why this is essential to workplace wellbeing. Well-supported by contemporary, reputable empirical studies, the book also comes with exercises and open-ended questions based on the subject matter. The book provides a comprehensive overview on creating an inclusive workplace and managing workplace diversity; covers a wide range of salient, up-to-date reputable literature on a wide range of management and business topics; contains practical, 'road-tested' activities to promote student reflection, experiential learning, critical thinking, research skills, and application of theory to practice and vice versa; and examines how we communicate effectively to an increasingly diverse workforce. Designed for a broad audience, this book will appeal to academics and students in the fields of business management and communications. It will also be a useful reference for organisational practitioners and leaders"-- Provided by publisher.
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