Solving costly organizational conflicts

Constructive conflicts : from escalation to resolution

Escalation and negotiation in international conflicts

Contemporary conflict resolution : the prevention, management and transformation of deadly conflicts

Understanding conflict resolution

How to deal with difficult people : smart tactics for overcoming the problem people in your life

Conflict, Peace, Security and Development : Theories and Methodologies

International conflict : logic and evidence

Peace and conflict studies

Negotiating success : tips and tools for building rapport and dissolving conflict while still getting what you want

The handbook of conflict resolution : theory and practice

Negotiating globally : how to negotiate deals, resolve disputes, and make decisions across cultural boundaries

Strategic conflict

Building walls and dissolving borders : the challenges of alterity, community and securitizing space

Transformative scenario planning : working together to change the future

Understanding conflict resolution

Defusing the angry patron : a how-to-do-it manual for librarians

International conflict resolution

Strategic conflict management : a game-theoretical introduction

The SAGE handbook of conflict resolution

Peace science : theory and cases

Toxic workplace! : managing toxic personalities and their systems of power

Don't bring it to work : breaking the family patterns that limit success

Peace and conflict studies

Building conflict competent teams

Research companion to the dysfunctional workplace : management challenges and symptoms

Preventive diplomacy at the UN

Interpersonal communication & conflict

Intra-state conflict, governments and security : dilemmas of deterrence and assurance

Conflict coaching : conflict management strategies and skills for the individual

International security and conflict

Discussing the undiscussable : a guide to overcoming defensive routines in the workplace

Toxic people : decontaminate difficult people at work without using weapons or duct tape

Handbook of peace and conflict studies

Dealing with difficult people : 24 lessons for bringing out the best in everyone

Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them

Resolving conflict : a practical approach

Hostage at the table : how leaders can overcome conflict, influence others, and raise performance

The SAGE handbook of conflict communication : integrating theory, research, and practice

International governance of war-torn territories : rule and reconstruction

Roads to reconciliation : conflict and dialogue in the twenty-first century

Why great leaders don't take yes for an answer : managing for conflict and consensus

The promise of mediation : the transformative approach to conflict

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

Managing conflict and workplace relationships

A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people

The art of managing everyday conflict : understanding emotions and power struggles

Solving tough problems : an open way of talking, listening, and creating new realities

The social psychology of group identity and social conflict : theory, application, and practice

Negotiation : interpersonal approaches to intergroup conflict

Taming the conflict dragon : mastering obstacles to collaboration in the workplace & in life

Dispute processing and conflict resolution : theory, practice and policy

The book of agreement : 10 essential elements for getting the results you want

Mental space : how to find clarity in a complex life

The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches

Dealing with difficult people

International conflict resolution

Managing conflict at work! the art of communication

Harvard business review on negotiation and conflict resolution.

Harvard business review on negotiation and conflict resolution.

Justice is conflict

Managing change : negotiating conflict

Preventing deadly conflict : final report with executive summary

Conflict resolution : theory, research, and practice

Understanding disputes : the politics of argument

Sitting in the fire : large group transformation using conflict and diversity

How to handle difficult people. Volume 1., The differences in people.

Managing conflict : interpersonal dialogue and third-party roles