Search Results for Customer relations.

|

|

|

Enable Accessibility Mode

|

Remember to clear the cache and close the browser window.

IIE Logo

Search Limit

Rooms Restriction Values

Search Field

Target Value

Limit Value

Restriction Value

Search For:

Advanced Search

Switch to list view

Switch to thumbnail view

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

12 Results Found

Subscribe to search results

1

000000000000IIE

Print

Select a list

Make this your default list.

The following items were successfully added.

There was an error while adding the following items. Please try again.

One or more items could not be added because you are not logged in.

1.

Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

by

Crutcher, C. William, author.

Format:

Books

Publication Date

2014

Excerpt:

Customer relations.

Available: Copies:

2.

Cover image for Relationship marketing and customer relationship management

Relationship marketing and customer relationship management

by

Berndt, Adele.

Format:

Books

Publication Date

2012

Excerpt:

Customer relations -- Management.

Available: Copies:

3.

Cover image for Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

by

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

Customer service : career success through customer loyalty / Timm, Paul R.

Available: Copies:

4.

Cover image for The satisfied customer : winners and losers in the battle for buyer preference

The satisfied customer : winners and losers in the battle for buyer preference

The satisfied customer : winners and losers in the battle for buyer preference

by

Fornell, Claes.

Table of contents only http://www.loc.gov/catdir/toc/ecip0720/2007024932.html

Format:

Books

Publication Date

2007

Excerpt:

Customer relations.

Available: Copies:

5.

Cover image for The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

by

Dieffenbach, Michael.

Format:

Video disc

Publication Date

2006

Excerpt:

Customer relations.

Available: Copies:

6.

Cover image for Revolutionize your customer experience / Colin Shaw.

Revolutionize your customer experience / Colin Shaw.

Revolutionize your customer experience / Colin Shaw.

by

Shaw, Colin, 1928-

Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

7.

Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right

Passionate and profitable : why customer strategies fail and ten steps to do them right

Passionate and profitable : why customer strategies fail and ten steps to do them right

by

Arussy, Lior.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

8.

Cover image for Building great customer experiences

Building great customer experiences

by

Shaw, Colin, 1958-

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

9.

Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

by

Thompson, Harvey.

Format:

Books

Publication Date

2004

Excerpt:

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /

Available: Copies:

10.

Cover image for Emotion marketing : the Hallmark way of winning customers for life

Emotion marketing : the Hallmark way of winning customers for life

Emotion marketing : the Hallmark way of winning customers for life

by

Robinette, Scott.

Contributor biographical information http://www.loc.gov/catdir/bios/mh041/00065374.html
Publisher description http://www.loc.gov/catdir/description/mh021/00065374.html
Table of contents http://www.loc.gov/catdir/toc/mh021/00065374.html

Format:

Books

Publication Date

2001

Excerpt:

Customer relations.

Available: Copies:

11.

Cover image for The loyalty effect : the hidden force behind growth, profits, and lasting value

The loyalty effect : the hidden force behind growth, profits, and lasting value

The loyalty effect : the hidden force behind growth, profits, and lasting value

by

Reichheld, Frederick F.

Format:

Books

Publication Date

2001 1996

Excerpt:

Customer relations.

Available: Copies:

12.

Cover image for Aftermarketing : how to keep customers for life through relationship marketing

Aftermarketing : how to keep customers for life through relationship marketing

by

Vavra, Terry G.

Format:

Books

Publication Date

1995

Excerpt:

Customer relations.

Available: Copies:

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

1

Limit Search Results

Narrowed by:

Included

Subject: Consumer satisfaction.

Access Level

Author

(1)

(1)

(1)

Crutcher, C. William, author.

(1)

Deepbrook Productions.

(1)

Dieffenbach, Michael.

(1)

Film Ideas (Firm)

(1)

Fornell, Claes.

(1)

(1)

(1)

Reichheld, Frederick F.

(1)

Robinette, Scott.

(1)

Shaw, Colin, 1928-

(1)

Shaw, Colin, 1958-

(1)

(1)

Teal, Thomas, 1937-

(1)

Thompson, Harvey.

(1)

(1)

Vavra, Terry G.

(1)

Format

(11)

(1)

Item Category 1

Non-Fiction Books

Material Type

Audio-visual Material

Prescribed books

Language

(12)

Library

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

Shelf Location

On-Shelf Faculty Commerce (IIE CAT only)

On-Shelf Lecturer

On-Shelf Student

Standard shelving location

Publication Date

Subject

Customer relations.

(11)

Customer services.

(5)

Customer services -- Management.

(2)

(2)

Advertisers -- Attitudes.

(1)

Consumers' preferences.

(1)

Customer loyalty.

(1)

Customer relations -- Management.

(1)

Documentary films.

(1)

Executives -- Training of.

(1)

Films for the hearing impaired.

(1)

Instructional films.

(1)

Job satisfaction.

(1)

Klantgerichtheid.

(1)

Labor productivity.

(1)

(1)

(1)

(1)

Relationship marketing.

(1)

Strategic planning.

(1)

Success in business.

(1)

Video recordings for the hearing impaired.

(1)

(1)

Item Available

Advanced Search Location

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

{sortLabel}

	{facetName}	{results}

	{displayName}	{count}
{error}

Copyright 2020 Sirsi Corporation - Portfolio Version 5.0.2