Search Results for business

1.

Harvard business review on increasing customer loyalty.

Format:

Books

Publication Date

2011

Excerpt:

Harvard business review on increasing customer loyalty.

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2.

Harvard business review on reinventing your marketing.

Format:

Books

Publication Date

2011

Excerpt:

Harvard business review on reinventing your marketing.

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3.

Publish and prosper : blogging for your business

by

Byron, D. L.

Format:

Books

Publication Date

2006

Excerpt:

Publish and prosper : blogging for your business / Byron, D. L.

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4.

Culture and positioning as determinants of strategy : personality and the business organization

by

Ellson, Tony, 1953-

Table of contents http://www.loc.gov/catdir/toc/fy046/2003065683.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003065683.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003065683.html

Format:

Books

Publication Date

2004

Excerpt:

Culture and positioning as determinants of strategy : personality and the business organization /

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5.

The businessperson's toolbox of really useful business ideas. 2

by

Brooks, Ian Royston, 1948-

Format:

Books

Publication Date

2003

Excerpt:

The businessperson's toolbox of really useful business ideas. 2 / Brooks, Ian Royston, 1948-

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6.

The conversation company : boost your business through culture, people and social media

by

Van Belleghem, Steven.

Format:

Books

Publication Date

2012

Excerpt:

The conversation company : boost your business through culture, people and social media / Van

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7.

The old rules of marketing are dead : the 6 new rules for reinventing your brand & reigniting your business

by

Pearson, Timothy R.

Format:

Books

Publication Date

2011

Excerpt:

your business / Pearson, Timothy R.

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8.

Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business!

by

Gillin, Paul.

Format:

Books

Publication Date

2009

Excerpt:

turbo-charge your business! / Gillin, Paul.

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9.

The consumer-- or else! : consumer-centric business paradigms

by

Schuster, Camille Passler, 1950-

Table of contents http://www.loc.gov/catdir/toc/ecip044/2003012040.html

Format:

Books

Publication Date

2004

Excerpt:

The consumer-- or else! : consumer-centric business paradigms / Schuster, Camille Passler, 1950-

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10.

One to one, B2B : customer development strategies for the business to business world

by

Peppers, Don.

Format:

Books

Publication Date

2001

Excerpt:

One to one, B2B : customer development strategies for the business to business world / Peppers, Don.

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11.

Human relations in business : developing interpersonal and leadership skills

by

Aamodt, Michael G.

Format:

Books

Publication Date

2001

Excerpt:

Human relations in business : developing interpersonal and leadership skills / Aamodt, Michael G.

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12.

Strategic Customer Alliances : How to Win, Manage and Develop Key Account Business in the 1990's

by

Burnett, Ken.

Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=769147&custom_att_2=simple_viewer

Format:

Books

Publication Date

1992

Excerpt:

Strategic Customer Alliances : How to Win, Manage and Develop Key Account Business in the 1990's /

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13.

Connecting with your customers.

by

Harvard Business School.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html

Format:

Books

Publication Date

2006

Excerpt:

Connecting with your customers. Harvard Business School.

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14.

Command performance : the art of delivering quality service

Format:

Books

Publication Date

1994

Excerpt:

The Harvard business review book series

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15.

Personal selling

by

Bogaards, M., author.

Format:

Books

Publication Date

2020

Excerpt:

Business ethics.

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16.

Supplier relationship management : unlocking the hidden value in your supply base

by

O'Brien, Jonathan, 1967- author.

Format:

Books

Publication Date

2018

Excerpt:

Business logistics.

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17.

Personal selling

by

Van Heerden, Neels, 1957- editor.

Format:

Books

Publication Date

2014

Excerpt:

in personal selling -- 13. Selling of services -- 14. Personal selling in business markets -- 15

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18.

Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

by

Lewis, Mike, 1975-

Format:

Books

Publication Date

2013

Excerpt:

Social responsibility of business.

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19.

Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

by

Grandey, Alicia.

Format:

Books

Publication Date

2013

Excerpt:

BUSINESS & ECONOMICS / Management.

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20.

The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy

by

Burrows, Robert P. (Robert Penn)

Format:

Books

Publication Date

2012

Excerpt:

Business logistics.

Available: Copies:

21.

Customer service : career success through customer loyalty

by

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

Success in business.

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22.

The new relationship marketing : how to build a large, loyal, profitable network using the social Web

by

Smith, Mari, 1966-

Format:

Books

Publication Date

2011

Excerpt:

measurable results in a short time. If you're already using social sites to market your business, but want to

Available: Copies:

23.

The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growth

by

Geehan, Sean, author.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html

Format:

Books

Publication Date

2011

Excerpt:

, Crown Partners, Henny Penny, Springer Science + Business Media, Wells Fargo, Intesource, Oracle, and

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24.

The relationship revolution : closing the customer promise gap

by

Hochman, Larry.

Format:

Books

Publication Date

2010

Excerpt:

become essential reading for business leaders in the coming years."--BOOK JACKET.

Available: Copies:

25.

The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

by

Cordón, Carlos.

http://www.gbv.de/dms/zbw/564794457.pdf

Format:

Books

Publication Date

2008

Excerpt:

Success in business Case studies

Available: Copies:

26.

Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy

by

Acuff, Jerry, 1949-

Table of contents http://catdir.loc.gov/catdir/toc/ecip074/2006036783.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016972314&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-d.html

Format:

Books

Publication Date

2007

Excerpt:

your story -- Ask for a commitment -- How to build positive, productive business relationships -- Your

Available: Copies:

27.

Questions that sell : the powerful process for discovering what your customer really wants

by

Cherry, Paul.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033216.html

Format:

Books

Publication Date

2006

Excerpt:

-- Managing business opportunities: the qualifying process -- Getting your customers talking: expansion and

Available: Copies:

28.

Trust-based selling : using customer focus and collaboration to build long-term relationships

by

Green, Charles H.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html

Format:

Books

Publication Date

2006

Excerpt:

trust -- A primer on trust -- How its done: trust-based selling in action -- Trust is not a business

Available: Copies:

29.

Naked conversations : how blogs are changing the way businesses talk with customers

by

Scoble, Robert, 1965-

Format:

Books

Publication Date

2006

Excerpt:

Business enterprises -- Blogs.

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30.

ProfitBrand : how to increase the profitability, accountability & sustainability of brands

by

Wreden, Nick.

ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html

Format:

Books

Publication Date

2005

Excerpt:

corporate resources. The book also illustrates how to do business on customer terms - the one competitive

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31.

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy

by

Stinnett, Bill.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html

Format:

Books

Publication Date

2005

Excerpt:

perceive value and risk -- The cause and effect of business value -- The value of customer relationships

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32.

Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty

by

Van Hooser, Phillip, 1957-

Table of contents only http://www.loc.gov/catdir/toc/ecip0512/2005013737.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html

Format:

Books

Publication Date

2005

Excerpt:

-term business by exceeding their expectations. Even better, Van Hooser shows how business leaders can apply

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33.

Your client's story : know your clients and the rest will follow

by

West, Scott, 1959-

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005004959.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html

Format:

Books

Publication Date

2005

Excerpt:

your business -- They mean business: dialogues with the small business owner -- The new retirement

Available: Copies:

34.

The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena

by

Bacon, Terry R.

Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024328.html

Format:

Books

Publication Date

2004

Excerpt:

-- Checkmate! : how business development is like chess -- Opening game : conditioning the market -- Middle game

Available: Copies:

35.

Buyer behaviour : a multi-cultural approach

by

Du Plessis, P. J. (Phillipus Jacobus), 1943-

Format:

Books

Publication Date

2003

Excerpt:

Researching the market ; The South African consumer ; The consumer, business and services marketing

Available: Copies:

36.

What's keeping your customers up at night? : close more deals by selling to your client's pain

by

Cody, Steven.

Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html
Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html.
Contributor biographical information http://www.loc.gov/catdir/bios/mh042/2002154748.html

Format:

Books

Publication Date

2003

Excerpt:

public relations techniques to close more deals, increase repeat business, and prosper in good times and

Available: Copies:

37.

Dealing with difficult people

by

Osborne, Christina.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html

Format:

Books

Publication Date

2002

Excerpt:

Packed with essential tips for today's competitive business world, this low-priced paperback is

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38.

Customer equity : building and managing relationships as valuable assets

by

Blattberg, Robert C., 1942-

Format:

Books

Publication Date

2001

Excerpt:

Harvard Business School Press,

Available: Copies:

39.

The loyalty effect : the hidden force behind growth, profits, and lasting value

by

Reichheld, Frederick F.

Format:

Books

Publication Date

2001 1996

Excerpt:

Harvard Business School Press,

Available: Copies:

40.

The psychology of customer service

by

Jude, Brian.

Format:

Books

Publication Date

1998 1990

Excerpt:

Success in business.

Available: Copies:

41.

Advances in relationship marketing

by

Payne, Adrian.

Inhaltsverzeichnis
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

1995

Excerpt:

/ Brett Collins and Adrian Payne -- 7. Key Account Management in Business-to-Business Markets / Tony

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42.

World class! : strategies for winning with your customer.

by

Manning, Anthony D.

Format:

Books

Publication Date

1989

Excerpt:

priority of business -- Quality : the new strategic weapon -- The management of expectations -- What

Available: Copies:

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