Web portals and higher education : technologies to make IT personal
Title:
Web portals and higher education : technologies to make IT personal
Author:
Katz, Richard N.
ISBN:
9780787961718
Personal Author:
Edition:
1st ed.
Publication Information:
San Francisco : Jossey-Bass, c2002.
Physical Description:
xxiv, 171 p. ; 23 cm.
General Note:
"A joint publication of EDUCAUSE and NACUBO. Sponsored by Oracle Corporation and KPMG Consulting."
Contents:
Foreword / Brian L. Hawkins and Jay Morley -- 1. It's a Bird! It's a Plane! It's a ... Portal? / Richard N. Katz -- 2. Customer-Centered Resources / Ed Lightfoot and Weldon Ihrig -- 3. Customer Relationship Management: A Vision for Higher Education / Gary B. Grant and Greg Anderson -- 4. All About Web Portals: A Home Page Doth Not a Portal Make / Howard Strauss -- 5. E-Business in Higher Education / Robert B. Kvavik -- 6. The Business Challenges / Diana Oblinger and Larry Goldstein -- 7. Portal Technology Opportunities, Obstacles, and Options: A View from Boston College / Bernard W. Gleason -- 8. Portal Technology Opportunities, Obstacles, and Options: A View from the California State University / Steven L. Daigle and Patricia M. Cuocco -- 9. The Organizational Challenge: IT and Revolution in Higher Education / John R. Curry -- 10. The Policy Challenges / Richard N. Katz and Rhonda I. Gross -- 11. Summing Up / Richard N. Katz and Larry Goldstein.
Abstract:
Written by Richard N. Katz and a stellar panel of experts in the field of educational technology in higher education, Web Portals and Higher Education examines a full range of issues that any educational institution must consider before beginning to develop a portal, including business challenges, organizational implications, policy choices, and technology concerns.